Privacy Policy

Who we are

This privacy policy explains how Artificial Grass Milton handles the information you share with us through this website, https://artificialgrassmilton.ca. We sell and install artificial grass and synthetic turf for homes and businesses in Milton, Ontario and the surrounding region.

What information we collect

The only personal information we collect is what you choose to enter in our quote and contact forms. When you request a free quote, the form asks for your name, phone number, email address, service (street) address, and a short message describing your turf project. We do not ask you to create an account, and we do not collect comments, uploaded media, or login details.

Why we collect it

We use the details you provide for one purpose: to respond to your quote or service request and to contact you about your project. For example, we may call, text, or email you to confirm details, prepare an estimate, schedule a site visit, or answer your questions. We do not use your information for unrelated marketing.

How your information is handled and shared

When you submit a form, the information is transmitted securely to Artificial Grass Milton and to the form-processing and automation provider we use to receive and route quote requests, so that your enquiry reaches our team promptly. These providers handle the data on our behalf solely to deliver your request to us.

We do not sell, rent, or trade your personal information to anyone. We only share it where necessary to respond to your request, or where we are required to do so by law.

How long we keep it

We retain quote and contact enquiries for as long as needed to respond to you and to keep a reasonable record of the work we have discussed or carried out. You can ask us to delete your information at any time, except where we are required to keep it for legal or administrative reasons.

Your choices

You can ask us what personal information we hold about you, request a correction, or ask us to delete it. To make a request, simply contact us using the details below.

Contact us

If you have any questions about this privacy policy or how we handle your information, please reach out:

Email: [email protected]
Phone: (905) 878-2441

This is a general privacy policy for our website and may be updated from time to time. Any changes will be posted on this page.